Privacy Policy

Welcome to https://karigarana.com/ (“the Website”). At Karigarana (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We collect the following types of information when you interact with our website:

1.1 Personal Information

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely via third-party payment processors)

1.2 Non-Personal Information

• IP address
• Browser type and version
• Device information
• Cookies and usage data (e.g., pages viewed, time spent on the site)

2. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders
• To provide customer support
• To send updates about your orders or our services
• To improve our Website and user experience
• To comply with legal and regulatory obligations
• To send promotional emails or newsletters (only if you have opted in)

3. Legal Bases for Processing

Under GDPR, we process your data based on the following legal grounds:

• Contractual Necessity: To fulfill orders and provide services.
• Consent: For marketing communications (you can withdraw consent at any time).
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: To enhance our services and ensure Website security.

4. How We Share Your Information

We do not sell or rent your personal data. We may share your information with the following entities:

• Service Providers: Payment processors, delivery companies, and IT support providers who help us operate the Website.
• Legal Authorities: If required by law or to protect our rights and interests.
• Analytics Providers: To analyze Website usage and improve functionality (e.g., Google Analytics).

5. Your Rights Under GDPR

As an EU/EEA resident, you have the following rights:

• Right to Access: Request access to your personal data.
• Right to Rectification: Request corrections to inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data, subject to legal requirements.
• Right to Restrict Processing: Restrict how your data is processed under certain circumstances.
• Right to Data Portability: Receive your data in a portable format.
• Right to Object: Object to data processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time for processing based on consent.

To exercise these rights, please contact us at communication@karigarana.com.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze Website performance. You can manage your cookie preferences via your browser settings.

For detailed information, please refer to our Cookie Policy.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to ensure data security, no method of transmission over the Internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing personal data.

10. International Data Transfers

If you are accessing our website from outside India, please note that your data may be transferred to, stored, and processed in India or other countries where our service providers are located. By using our website, you consent to such data transfers.

11. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us to delete it.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Karigarana
Aruna Asaf Ali Marg, Vasant Kunj,
New Delhi – 110070, India
Email: communication@karigarana.com

Thank you for trusting Karigarana. We are committed to protecting your privacy and providing a secure shopping experience.

Effective Date: 29 December 2024